FAQ

Which size should my dog wear?

Measure around the widest part of your dog's chest, just behind the front legs, and match it to the size guide. For Little Reindeer, check the back length too. Between two sizes? Pick the bigger one.

What if it doesn't fit?

It fits, or we ship the right size free. Email us within 30 days of delivery with your order number, a photo of your dog in the costume and the chest measurement. You keep the first one.

How long does delivery take?

Free shipping. Canada: 7 to 9 business days. United States: 6 to 10 business days.

Will it arrive before Christmas?

Order by Thursday, December 10, 2026 (11:59 pm Eastern time) and it arrives before Christmas, or your money back.

How do I track my order?

We email you a tracking number and link as soon as your order ships.

Can I return it?

We don't take change-of-mind returns. Instead we have two guarantees: the right size ships free if it doesn't fit, and your money back if an order placed by the cutoff misses Christmas. See our refund policy.

What if it arrives damaged or wrong?

Email us within 30 days of delivery with your order number and a photo. We ship a replacement or refund part of your order.

What's in the Christmas Kit and the Naughty and Nice Set?

The Christmas Kit is one costume, the Squeaky Elk toy and a Christmas tree headband for you. The Naughty and Nice Set is Grumpy Grinch and Little Reindeer, two Squeaky Elk toys and two matching Christmas tree headbands for the two of you. You pick a size for each costume.

I have two dogs. Can they match?

That's what the Naughty and Nice Set is for: one grumpy, one nice, each in its own size.

How do I wash it?

Hand wash cold and lay flat to dry.

Still have a question?

Email support@grumpypaws.co. We usually reply within one business day.